Terms of Use

§1. General provisions
  1. This document defines the terms and conditions of using the Platform Veello
  2. The website Veello is owned by Codefog, ul. Warszawska 42/1, 11-100 Lidzbark Warmiński, Poland, PL7431990519
  3. These Terms of Use and Privacy Policy should be read before using the service. The use of the website is tantamount to accepting the Terms of Use and Privacy Policy.
  4. The terms used herein shall have the following meaning:
    1. Platform – the platform run online in English by the Service Provider at the address https://veello.com/;
    2. Service Provider – Codefog, ul. Warszawska 42/1, 11-100 Lidzbark Warmiński, Poland, PL7431990519;
    3. Website – the website at https://veello.com/ and all its subpages;
    4. User – a natural person (having full legal capacity to act), legal person or an organisational unit without legal personality, who/which uses the Platform. The User may be a natural person not conducting an economic activity or an entrepreneur;
    5. Consumer – within the meaning of the Civil Code Act of 23 April 1964  – a User who, as a natural person, uses the Platform to perform a legal act not directly related to its business or professional activity;
    6. Terms of Use – this document together with the Privacy Policy (which constitutes an integral part of the Terms of Use). Both documents are available on the Website.
  5. Users may contact the Service Provider by electronic means at the e-mail address:
§2. Platform Services
  1. The Service Provider renders electronic services to Users via the Platform.
  2. The Service Provider renders Services to Users free of charge.
  3. The main function of the Services is to enable online access to the Platform. The types of Services rendered by the Service Provider via the Platform include, without limitation:
    1. Newsletter subscription.
  4. A Newsletter Service Contract is concluded upon a full and correct subscription to the Newsletter via the Platform. The Contract is concluded for an unlimited period. The User may terminate such a contract at any time by completing the procedure established by the Service Provider.
  5. The User (Consumer) may withdraw from a Newsletter Service Contract within 14 days thereof without giving any reason.
§3. General terms of use
  1. In order to use the Services available via the Website or via mobile devices, the User must meet the following technical requirements:
    1. possess a computer, laptop, mobile phone or other device connected to the internet;
    2. have access to e-mail,
    3. use a fully-updated browser;
    4. enable cookies storage in the browser;
    5. enable JavaScript support.
  2. Any and all actions taken by the Users must comply with applicable law and good practice.
  3. The Platform must not be used for any actions to the detriment of other Users, the Service Provider and third parties.
  4. Each User shall:
    1. use the provided functionalities and resources of the Platform in accordance with its purpose;
    2. observe Polish law,
    3. respect the rights and personal interests of other Users,
    4. refrain from any actions to the detriment of other Users, the Service Provider and third parties.
§4. Liability. Access and use
  1. The Service Provider shall take any and all steps to ensure correct, secure, uninterrupted and error-free access to the Platform.
  2. The Service Provider shall have the right to make changes to the Service and the Platform in connection with the ongoing improvements and upgrades to the Platform. In particular, the Service Provider shall have to right to modify the Platform functionality.

§5. Technical complaints
  1. Each User has the right to submit a complaint about any technical problems with the Platform within 14 days of occurrence. The complaint should made via e-mail to the address: .The description of the problem should be sufficient for the Service Provider to identify the problem and rectify it.
  2. The Service Provider shall address the complaint within 14 calendar days from the date of receipt.
  3. The Service Provider reserves the right to limit access to the Platform service in the event of a serious technical issue.
  4. Any technical problems, remarks and information relating to the functioning of the Platform and the Website, as well as any breach of these Terms of Use, should be reported to the Service Provider by e-mail.
§6. Intellectual Property Rights
  1. All materials, including graphical elements, the arrangement and  composition thereof (the layout), trademarks, and any other information available on the Platform and the Website shall be subject to exclusive copyrights of the Service Provider. Such elements shall be subject to proprietary copyrights and industrial property rights, including trademark rights and database rights, and as such shall enjoy statutory legal protection.
  2. Each and every instance of downloading or using the materials available on the Platform in any way, shape or form shall require separate consent from the Service Provider and must not violate the provisions hereof, the interests of the Service Provider, and generally applicable law.
  3. It is forbidden to modify or copy elements of the Platform.
  4. Creation of websites and applications similar or identical to the Platform, which may mislead consumers and seem connected to or created by the Service Provider, shall constitute tort under the Act on countering unfair competition.
§7. Final provisions
  1. The Service Contract shall be governed by the laws of Poland, unless the law of the Consumer’s place of residence grants the consumer more favourable rights. The locally competent court for the Service Provider’s registered office shall have jurisdiction in disputes between the Service Provider and non-consumer Users.  The locally competent court for the Consumer's place of residence shall have jurisdiction in disputes to which the Consumer is a party.
  2. These Terms of Use shall be valid from 1st August 2022.